MoIP configuration

Before you begin

  • Verify the network has been properly configured before connecting MoIP devices.

  • Document the MAC address and Service Tag of the MoIP devices and notate which input or display they’re connected to.

  • Perform available firmware updates.

Adding and configuring the MoIP system in OvrC

  1. Connect the controller to the MoIP switch and use the included power supply to connect it to an AC outlet. Then, claim the MoIP controller on OvrC by clicking Add Device or Scan, if there’s an OvrC Pro device on the network.
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Note: You must have the MAC address and Serial Tag of the MoIP controller to manually add the device to OvrC.

  1. Verify the MoIP controller’s firmware is up to date. If not, you must update the firmware before continuing.

  2. Power off the MoIP switch(es), then make all the necessary audio and video connections to the MoIP devices.

  3. Connect the MoIP devices to the MoIP switch(es). If you’re powering any of the MoIP devices with a power supply instead of PoE, connect them to power.

  4. The MoIP controller scans for new transmitters and receivers every minute. Once discovered, they appear in the device list.
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  5. The MoIP controller automatically detects if the transmitters and receivers require a firmware update and delivers updates, as needed. Click the MoIP controller to see the update process.

    Devices are discovered and assigned a transmitter or receiver number, which correlates directly with the inputs or outputs for control system integration, similar to traditional matrix switchers.

  6. When the updates are complete, click the Configure tab. If you’d like to use a static IP address, scroll down to the IP Settings, turn off Use DHCP, and enter the static address. Otherwise, click MoIP System Management.


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Pro Tip: Use a MAC reservation instead of a static IP address to avoid potential IP conflicts.

  1. Give a meaningful name to each receiver and transmitter. Like the name of the output or input and where it’s located.

If you’re unsure which receiver is connected to which output, enable Identify Mode to display the MoIP device’s MAC address on the display.

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Note: B-960 devices do not support Identify Mode.

If you’re unsure which source device is connected to a transmitter, verify the source is powered on and click View Snapshot.

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  1. Enable Test Mode to cycle all the discovered transmitter’s sources through the receivers and their displays.

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Note: In test mode, 4K content does not display on a 1080p TV or a 1.4 HDCP connection. To fix this, downscale the receiver’s video passthrough settings by clicking the receiver’s edit icon and using the appropriate dropdown menus. Read more about configuring video receivers.

Note: B-960 devices do not support Identify Mode.